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Shipping and Returns

Free Shipping Within the United States

Our policy is simple. We ship eveything on our website to anywhere in the United States for free. No minimuns. No kidding! 

Yes! we can ship to Canada too but we share the expense with you. Please see International Orders and Shipping Policy for details

We understand getting your items quickly is important to you, so we make every effort to process your order in 24 hours. When you order from our website, you can expect to recieve your order within 5-7 business days.

 

No Hassle Free Returns and Exchanges (All the time!)

We guarantee your total satisfaction, and we want to bring your own bedroom as our fitting room. You may return or exchange new, unused items within 30 days of delivery for a full refund or exchange with the correct size. Any new or unused returns must be in the condition you received them in with the original packaging and the manufacturer tags where applicable. Did we tell you return shipment and exchange is free to you, too? Yes, please email us with your order number and we will arrange return shipping label for you.

We stand behind our products and services and want you to be satisified with them. Our philosophy is to deal with you failrly and reasonably; we hope you will be fair and reasonable with us as well. If your return more than 3 items within the same order, we will need to share the return shipping charge with you. :)

 

Briefs/Underwear are NOT eligible for returns

 

Have a question? or just wanna say hi?

Send us an email at service@mydoubledesign.com